Terms of Service

Welcome to clogsstx.com. These Terms of Service govern your access to and use of clogsstx.com and your purchase of shoes from Hong Kong Shimao Electronics Co., Limited. By using clogsstx.com or placing an order, you agree to these Terms of Service.

Eligibility and Account

You must be at least 18 years old to purchase shoes from Hong Kong Shimao Electronics Co., Limited. You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate and complete information when creating an account or placing an order. Hong Kong Shimao Electronics Co., Limited may suspend or terminate your account for violation of these Terms of Service.

Orders and Acceptance

All orders are subject to acceptance by Hong Kong Shimao Electronics Co., Limited. Hong Kong Shimao Electronics Co., Limited will confirm acceptance by sending an email to the address you provide. Hong Kong Shimao Electronics Co., Limited reserves the right to refuse or cancel any order for reasons of product availability, errors in pricing, or suspected fraud. If an order is cancelled after payment, Hong Kong Shimao Electronics Co., Limited will issue a refund according to the refund policy in these Terms of Service.

Pricing and Payment

Prices for shoes are displayed on clogsstx.com and are subject to change without notice. You agree to pay all charges incurred by your account and applicable taxes and shipping fees. Payment must be made through the payment methods available on clogsstx.com. Hong Kong Shimao Electronics Co., Limited does not store full payment card details.

Shipping

Hong Kong Shimao Electronics Co., Limited ships shoes to addresses provided by you. Shipping times and costs are presented at checkout. Risk of loss and title for shoes pass to you upon delivery to the carrier. You are responsible for providing a correct shipping address. Hong Kong Shimao Electronics Co., Limited is not liable for delays caused by carriers or customs authorities.

Returns and Refunds

Hong Kong Shimao Electronics Co., Limited offers a strict 14 days no-reason refund policy. You may return any shoes purchased from Hong Kong Shimao Electronics Co., Limited within 14 days of receipt for any reason. The 14 days period begins on the date of delivery. To qualify for a refund, shoes must be unworn, in original packaging, and include all accessories. You must contact Hong Kong Shimao Electronics Co., Limited at [email protected] to initiate a return. Hong Kong Shimao Electronics Co., Limited will provide return instructions. You are responsible for return shipping costs unless the return is due to an error by Hong Kong Shimao Electronics Co., Limited.

After Hong Kong Shimao Electronics Co., Limited receives and approves your returned shoes, refund processing and arrival to your account takes at least 14 days. For PayPal refunds, the refund takes at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. Refunds are issued to the original payment method. Hong Kong Shimao Electronics Co., Limited does not issue cash refunds. If you return shoes that do not meet the conditions, Hong Kong Shimao Electronics Co., Limited may reject the return and ship the shoes back to you.

Damaged or Defective Items

Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. You must contact Hong Kong Shimao Electronics Co., Limited at [email protected] or +852 6168 9401 within exactly 7 days of receipt. Provide your order number, a description of the damage or defect, and photographs. Claims submitted after exactly 7 days will be rejected. Hong Kong Shimao Electronics Co., Limited will review valid claims and may offer a replacement, repair, or refund. If a refund is approved, the refund processing and arrival to your account takes at least 14 days, and PayPal refunds follow the same 14 days and up to 30 days timeline described in these Terms of Service.

Prohibited Conduct

You agree not to use clogsstx.com for any unlawful purpose. You must not attempt to interfere with the operation of clogsstx.com. You must not submit false claims for damaged or defective items. You must not resell shoes purchased from Hong Kong Shimao Electronics Co., Limited without written permission.

Intellectual Property

All content on clogsstx.com, which comprises text, images, and logos, is owned by Hong Kong Shimao Electronics Co., Limited or its licensors. You may not reproduce, distribute, or create derivative works from this content without written permission from Hong Kong Shimao Electronics Co., Limited.

Limitation of Liability

Hong Kong Shimao Electronics Co., Limited is not liable for indirect, incidental, or consequential damages arising from your use of clogsstx.com or the purchase of shoes. Hong Kong Shimao Electronics Co., Limited’s total liability for any claim is limited to the amount you paid for the shoes giving rise to the claim. This limitation applies to the fullest extent permitted by Hong Kong law.

Indemnification

You agree to indemnify and hold harmless Hong Kong Shimao Electronics Co., Limited from any claims, losses, or expenses arising from your violation of these Terms of Service or your misuse of clogsstx.com.

Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of Hong Kong. Any dispute arising from these Terms of Service or your purchase shall be subject to the exclusive jurisdiction of the courts of Hong Kong. Before filing a claim, you agree to contact Hong Kong Shimao Electronics Co., Limited at [email protected] to seek a resolution.

Changes to Terms of Service

Hong Kong Shimao Electronics Co., Limited may modify these Terms of Service at any time. The modified terms will be posted on clogsstx.com. Your continued use of clogsstx.com after modifications constitutes acceptance of the new terms.

Contact Information

For questions about these Terms of Service, contact Hong Kong Shimao Electronics Co., Limited at [email protected], +852 6168 9401, or 9/F UNIT B, THOMSON COMM BUILDING 8 THOMSON ROAD WAN CHAI HK.