Payment Processing
We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.
For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.
Introduction
This Privacy Policy describes how Hong Kong Shimao Electronics Co., Limited collects, uses, and shares your personal information when you visit clogsstx.com or purchase shoes from the online store. The company is committed to protecting your privacy. This policy applies to all users of the website.
Information We Collect
The company collects personal information you provide directly. This information includes your name, email address, shipping address, billing address, phone number, and order history. The company also automatically collects certain information when you visit the website. This information includes your IP address, browser type, operating system, referring URLs, and pages viewed. The company may collect information about your interactions with the website, such as products viewed, search terms, and time spent on pages.
How We Use Your Information
The company uses your personal information to process and fulfill your orders. This includes confirming your order, shipping your shoes, and providing customer support. The company uses your email address to send order confirmations, shipping updates, and responses to your inquiries. With your consent, the company may send promotional emails about new shoes, special offers, and company news. You can opt out of promotional emails at any time. The company also uses collected information to improve the website, personalize your shopping experience, and prevent fraud.
Cookies and Tracking Technologies
The website uses cookies and similar tracking technologies. Cookies are small text files stored on your device. The company uses session cookies and persistent cookies. Session cookies expire when you close your browser. Persistent cookies remain on your device until deleted. The company uses cookies to remember your preferences, keep items in your shopping cart, and analyze website traffic. You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features of the website. The company uses third-party analytics services that may set cookies to help understand how users interact with the website.
Sharing of Information
The company does not sell your personal information. The company shares your information with third parties to perform services on its behalf. These third parties include payment processors, shipping carriers, and email service providers. These third parties are contractually obligated to protect your information and use it only for the services they provide. The company may also disclose your information if required by law or to protect the rights and safety of the company, its customers, or others. The company may share aggregated, non-personal information with partners for analytics and marketing purposes.
Payment Processing
All payment transactions are securely handled by third-party payment gateways. The company does not collect, store, or process sensitive payment information. This includes full credit card numbers, expiration dates, and security codes. When you make a purchase, your payment information is provided directly to the third-party payment gateway. The company receives only a confirmation that the payment was successful, along with a transaction identifier. You should review the privacy policies of the third-party payment gateways used by the website.
Data Security
The company implements reasonable security measures to protect your personal information. These measures include encryption, firewalls, and secure server environments. The company regularly reviews its security practices. However, no method of transmission over the internet is completely secure. The company cannot guarantee absolute security of your information. You are responsible for keeping your account password confidential.
Retention of Information
The company retains your personal information for as long as necessary to fulfill the purposes described in this policy. The company may retain certain information to comply with legal obligations, resolve disputes, and enforce agreements. When your personal information is no longer needed, the company will delete or anonymize it.
International Data Transfers
The company may transfer your information to countries outside your country of residence. These countries may have different data protection laws. The company takes steps to ensure your information receives adequate protection. These steps include using standard contractual clauses and other lawful transfer mechanisms.
Legal Basis for Processing
The company processes your personal information based on your consent, the performance of a contract, compliance with legal obligations, and legitimate interests. You can withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.
Your Rights
You have the right to access, correct, or delete your personal information. You can request a copy of the personal information the company holds about you. You can ask the company to correct inaccurate information. You can request deletion of your personal information, subject to legal obligations. You can also object to or restrict certain processing of your information. You have the right to data portability. You can request your personal information in a structured, commonly used, and machine-readable format. To exercise these rights, contact the company using the information below.
Children’s Privacy
The website is not intended for children under the age of 16. The company does not knowingly collect personal information from children under 16. If you believe a child has provided personal information, contact the company. The company will delete such information from its records.
Changes to This Privacy Policy
The company may update this Privacy Policy from time to time. The company will post the updated policy on the website. Your continued use of the website after changes are posted constitutes acceptance of the updated policy. The company encourages you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy, contact Hong Kong Shimao Electronics Co., Limited at [email protected]. You can also write to 9/F UNIT B, THOMSON COMM BUILDING 8 THOMSON ROAD WAN CHAI HK or call +852 6168 9401. The company will respond to your inquiry promptly.